Shipping policy

Shipping Policy

At Wholesale Servers, we are committed to delivering your equipment safely, quickly, and efficiently. Please review the details below regarding order processing, shipping methods, and delivery expectations.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is received.

  • Custom-configured or build-your-own systems may require additional processing time
  • Orders placed on weekends or holidays will be processed the next business day

Shipping Methods

We ship using a variety of trusted carriers depending on the size, weight, and destination of your order, including:

  • USPS
  • FedEx
  • Freight carriers (for larger server orders)

The selected shipping method will be determined at the time of fulfillment to ensure safe and cost-effective delivery.

Shipping Timeframes

Estimated delivery times vary based on location and shipping method:

  • Standard Ground Shipping: 2–5 business days
  • Freight Shipments: 3–7 business days (may vary by region)

Please note that these are estimates and not guaranteed delivery times.

Freight Shipments (Large Orders)

For larger or heavier items shipped via freight:

  • A delivery appointment may be required
  • The customer is responsible for ensuring access for delivery (e.g., loading dock or liftgate if needed)
  • Additional fees may apply for special delivery requirements

Shipping Costs

Shipping costs are calculated at checkout based on order size, weight, and destination. In some cases, custom shipping quotes may be required.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your shipment.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Please notify us within 48 hours of delivery
  • Retain all packaging materials for inspection
  • Our team will work with the carrier to resolve the issue as quickly as possible

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout.

Wholesale Servers is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.

 

Contact Us

For shipping questions or special requests, please contact:

Wholesale Servers Support
support@wholesaleservers.com
1-800-778-1545

Policy Updates

Wholesale Servers reserves the right to update this Shipping Policy at any time without prior notice.